GJ alert system mistake

By: Alicia Gentile Email
By: Alicia Gentile Email

GRAND JUNCTION, Colo. Many people may have received a phone call Tuesday morning as an emergency notification about the Riverside Parkway road closure, but the way it was sent out was a mistake.

There was an internal error when the notification was sent out.

"This morning we made a mistake, in that we inadvertently sent out a message on the emergency side of our notification system instead of the community side," said Kate Porras, the spokesperson for the Grand Junction Police Department.

Porras explains how the alert system has two different sides.

"One side is, when you need to send out a critical incident notification. If there is a fire, a flood, an evacuation that type of thing," said Porras.

Most of the emergency notification phone numbers are already contained in the emergency 911 database and the other side of the system is the community notification system.

"The community side is supposed to be used for things like road closures, which is what we had this morning and you can opt into that, you can sign up and request information when their is a road closure," said Porras.

And the community notifications is where Tuesday morning's road closure alert should have gone.

In the meantime, officials are working to make sure the mistake doesn't happen again.

"We are working to take steps to make sure it doesn't happen again, but the system is a vital tool in notifying people when their is an emergency," said Porras.

If you're already signed up for community alerts, you can opt out of certain notifications such as the road closure alert, but you can't opt out of the emergency notifications because Federal regulations don't allow people to be removed from 911 databases.


KKCO firmly believes in freedom of speech for all and we are happy to provide this forum for the community to share opinions and facts. We ask that commenters keep it clean, keep it truthful, stay on topic and be responsible. Comments left here do not necessarily represent the viewpoint of KKCO 11News.

powered by Disqus
KKCO NBC 11 News 2531 Blichmann Avenue Grand Junction, CO 81505 Station Phone: 970.243.1111 Business Fax: 970.243.1770 Newsroom Fax: 970.245.3793 News Tip & Contest Line: 970.255.8477
Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 242521711 - nbc11news.com/a?a=242521711
Gray Television, Inc.