Bresnan customers without phone, Internet

By: KKCO Email
By: KKCO Email

11 News has spoken with a Bresnan Communications spokesperson to discover why customers are experiencing a phone and Internet outage.

Shawn Beqaj with Bresnan Communications in New York says the company has experienced a 'serious outage' in at least three states including Colorado, Montana and Wyoming.

Beqaj says while many markets have had service restored, Grand Junction is not one of them and it is "difficult to say when it will be put back up." He says the company isn't sure why the outage occurred but it started around 7 p.m. Thursday and that "we're definitely on the solution side of this problem now."

Cable service is unaffected.

Beqaj says the outage has nothing to do with President Obama's visit to the Western United States but jokes that conspiracy theorists will have a good time connecting the two.

11 News will bring you the latest on this developing story as it becomes available. Beqaj expects to be issuing a formal statement shortly.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Joyce Location: Grand Junction on Aug 14, 2009 at 11:10 AM
    Asking if we are exctied about the presidents visit is silly when there are so many important questions to ask. For example will i plan replace all the wonderful health care sevices curretly being offered in Mesa County or will we contintue to support them too with dup.icate tax dollars.? Our quality healkth care made the National cable news this morning. WE currently have exemplary senior care, homeless care for our 400 children and other important services Are we su p;osed to give that all up in the hope that the Feds can do a better job??
  • by Dave Location: Fruita CO. on Aug 14, 2009 at 11:07 AM
    Humm they told us it was localized to Fruita.
  • by Joe Location: Lunchbox on Aug 14, 2009 at 09:05 AM
    Same ole, with our local Cable Company... The toll free line wouldn't even connect...they just kept hanging up on you... This has affected the entire Bresnan Network... Which raises serious concerns with regards to RELIABILITY and SECURITY within. One report had a line cut in NEW MEXICO...that is total bull. This was and still reeks of a D.O.S. attack on a GRAND SCALE.
  • by Deb Location: Fruita on Aug 14, 2009 at 08:44 AM
    Thanks to 11News for checking into this, my internet is back up, but my phone is still out. Bresnan's number is busy and atleast now I know it's a widespread problem and they're working on it.
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