Travel Agency Under Investigation

By: Chiara Lotierzo Email
By: Chiara Lotierzo Email

GRAND JUNCTION, Colo. (KKCO) - Grand Junction Police are investigating Travel Masters Travel Agency, for suspected fraud and financial theft, well into the tens of thousands of dollars.

But the owner of the business tells 11 News, he never did anything to steal money from customers, and wants the community to know, he's an honest businessman.

Rod Thompson, owner of Travel Masters Travel Agency for the last 16 years sat down with 11 News on Friday today to clear his name and explain what little he knows about this investigation, but meantime the Grand Junction Police Department is asking for the public's help, in finding even more victims that could be out there.

Rod Thompson, the owner of Travel Masters Travel Agency says when police served him with a search warrant on Thursday, he was more than surprised and confused.

He says all he knows about the investigation is that it involves one incident with United Airlines, when a customer's flight was cancelled, and the airline blamed Thompson, and Thompson blamed the airline.

Thompson ended up paying for the customer's ticket, at a cost of about $3,000, and says he can't recall any other financial problems of importance.

But the Grand Junction Police Department believes otherwise.

Detective Sergeant Stan Ancell says the two month-long investigation into potential theft and fraud has already well surpassed that $3,000 ticket, and is more in the ballpark of $100,000.

Ancell says the Police Department would not comment further on the details of this on–going investigation, but is asking former and current customers of Travel Masters to contact their agency, there possibly could be other victims or witnesses out there that we would like to speak with".

Thompson feels there are no other victims, and says if there are, he'd be just as surprised as he is today, "have I made mistakes over the years?, absolutely, but none of them have been with malicious intent or to try to do something underhanded".

11 News contacted United Airlines to ask what they could tell us about their complaint and the investigation, and a United Spokesperson responded with the statement: "Travel Masters Travel Agency can no longer issue United Airlines Tickets and we are cooperating with authorities in their investigation.".

If you would like to contact the Grand Junction Police Department, the agency asks you to call their Investigations Division at 244–3568.

Thompson says he's also had many calls today, mostly from supportive clients.

If you know anything about this case, 11 News would like to hear from you too.

Email us at or call us at 243–1111.

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