Mom refuses to send kids on bus without piece of mind

By: Alex Hambrick Email
By: Alex Hambrick Email

Mom, Tori Johnson didn't want her daughter to switch schools twice in one year, that means her daughter is outside the bus route for her school. Johnson said she was told there was an alternative, but after her daughter got lost in the bus system, she wants an apology and some piece of mind before trusting them with her little one again.

"I'm crying, my daughter is seven, she was brought to the wrong school and instead of them saying Ma'm I'm sorry we'll make sure that doesn't happen again, she yelled at me," said Johnson. "And treats me like I did something wrong and then calls the school, has the school call me, and ban my baby from the bus."

Now, Johnson drives her two kids to school each day but hopes to get something resolved with the First Student bus company soon.

Spokes person for the company said Johnson needs to fill out a space available form before being allowed on the new bus.

"Other students and other families, who have completed the space available form who may live outside of the route, and their children have transportation without incident," said Maureen Richmond, First Student spokes person.

Johnson said she sent her daughter with a form the day she was taken to the wrong school.

"So I wrote down my name our phone number, my daughters name, our address and the school and walked her to the bus," said Johnson.

Richmond encourages any concerned parents to contact their local office.

"Go to our local team and they can help make sure everything is taken care of efficiently," said Richmond.


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  • by Tori on Feb 6, 2013 at 09:14 AM
    Following up with first student: I phoned first student again and asked where the mistake was, why they told me to put my daughter on a bus that had no intention of going to her school. I asked if there was a change in the bus route or was this a new bus; etc…. However, again they did not take responsibility and told me to contact Maureen or the media. Moreover, they told me that the paperwork the bus driver gave us was not the “correct” paperwork. So, Montrose first student can’t provide the correct paperwork or bus routes and when questioned they deny or exhibit rude and inappropriate behavior to the public and we are suppose to trust them to keep our children safe. This is a true shame!
  • by TORI on Feb 6, 2013 at 07:51 AM
    Update: I have called and left another message for Carmen Hays, the supervisor for first student in Montrose, CO.; however, she has not returned my call. The message was asking if my child may ride the bus, the same bus that her school friends ride that also live on our street and in addition I reminded her that the "proper paperwork" was turned in around the month of September when this all started. Hope I don't go into labor while waiting for her to do her job. How she still has a job; well ????????????
  • by TORI on Feb 5, 2013 at 06:48 PM
    First student's response and only response is by Maureen Richmond the spokes person for 1st student saying "go to the local team if we have any concerns as parents and they would make sure things were taken care of efficiently" really MAYBE SHE DIDNT HEAR ME; the local team aka Carmen Hays and her team is the problem!!!!!!!!!!!!!!! so now what?????? AND still no one taking responsibility for telling me to put my child on the wrong bus.
  • by Anonymous on Feb 1, 2013 at 09:31 PM
    I think you mean "peace" of mind. ?
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