MONTROSE, Colo. (KKCO) What is good customer service? And how do you make sure all of your employees are doing it? An upcoming event could help you improve your bottom line because giving good customer service is key to maintaining and growing your business.
"It's about service, we found ourselves really complaining about levels of service across the entire Western Slope. There are some pockets of really amazing service, but we really want to do something about the pieces together what we think aren't doing a good job", said Sue Hansen, of Western Business Alliance of Colorado.
The Western Business Alliance and other partners have organized the Western Colorado Hospitality Summit for October 24th and 25th.
It's open to all positions in any business that deals with people. It features guest speakers and training courses. You can find a link to the registration under our “Find it” button on the front page.